Terms and Conditions of Hiring and Cancellations
contract between the Hirer and the Owner. The Hiring
is for holiday purposes only.
have taken great care to provide accurate information,
however changes can occur. All descriptions, written
or oral, are given in good faith; The Owner cannot be
held liable for them.
Owner takes no liability for happenings outside their
control and no liability will fall on the Owner for
the effects of extreme weather, power cuts, water
shortages, gas failure, flooding, coastal or farming
disasters etc. or the use of garden play equipment,
where children must be supervised at all times.
attempt is made to ensure the house and equipment are
in good working order. The Cottage is cleaned and
arrival. If the Hirer is not satisfied with some
aspect of cleaning or if anything is broken, The Hirer
must contact the Owner/Housekeeper IMMEDIATELY.
The Owner will endeavour to be on call at all
reasonable hours of the day. However if the
Hirer arrives at the property outside of office hours
it may not be possible to attend to any problems or
incidents until the following day. It is the
Hirers responsibility to ensure their arrival is prior
to 5p.m. If the Owner cannot remedy a reported fault
they will endevour to contact the appropriate trades
or other persons to remedy the fault, The Owner
is not liable or responsible for any delay or
timetabling of outside trade or other persons needed
to remedy any fault, so delays may be unavoidable. The
Owner or his representative reserves the right to
enter the property to do necessary works.
problem cannot be resolved by the Owner or their
representative unless details are made known as soon
as it is encountered. If the Hirer vacates the
property prematurely as a result of any alleged
dissatisfaction or makes any form of claim upon return
from the holiday and has not followed the procedure as
above, then no liability for any subsequent claim will
be accepted or correspondence entered into. If
on arrival you are not satisfied with the cleaning of
the property the Owner reserves the right to request
the original or an alternative cleaner to return and
attend to matters, no compensation claim will be
considered if cleaning problems are attended to within
48 hours of first being reported. Disputes of
this nature must be reported within 24 hours of
Owner does not accept liability however sustained or
caused for any loss, theft or damage to the Hirers'
possessions including motor car whilst at the
Hirer agrees to take good care of the property and
contents: it must be left in a clean and tidy
condition. All equipment including linen soft
furnishings, electricals, furniture, paintings and all
equipment inside and outside including garden
furniture and outside equipment must be taken care of
and towels not removed from the cottage. Any
furniture moved by the hirer must be put back in its
original position. If the Hirer is hiring both
cottages (Orchard View and Hazel Copse Cottages) The
Hirer is responsible for checking that all equipment
in both cottages is checked and left clean and tidy
before departure and any spillages, breakages or any
damage is reported to the Owner and paid for before
Owner or their housekeeper inventory checkes each
cottage before commencement of the Hireres holiday at
the cottage. If any broken or missing items have
been overlooked during the check, the Hirer must let
the Owner, Housekeeper or their nominated
Representative know immediately. Hirers must pay
for damage or breakages they or their party are
responsible for and will be held accountable for any
damage, missing items and extra cleaning (defined as
time taken in excess of the normal turn-around and
would include: a) dirty dishes; b) cooker/hob/oven
with burned on food requiring extra cleaning. c)
furniture including outside furniture, if moved, not
put back into its original position; d) excessive
quantities of rubbish requiring disposal; (e)
recycling not carried out by Hirer. (f) Outside Toys
not put away tidily in the Shed.
groups accepted, non-family groups accepted at Owners
discretion. A Cautionary Deposit of £150 against
damage/extra cleaning will be required for
Christmas/New Year bookings.
the event of the property not being available (eg.
Fire, Flood or some other disaster), The Owner will
notify the Hirer as soon as possible and offer a full
refund. Owner liability is limited to the rents
received. The Owner shall not be under any other
Maximum Party Size at the Property Must not Exceeded 4
people plus one infant (under 18 months). The
occupancy for Orchard View Cottage is two adults and
two children (under 16 years) plus one infant.
Hirer is responsible for their Guests whilst at the
property. Any breach of this condition will
result in admission being refused or immediate
expulsion without compensation for lost rent. Hirer's
may not have more than 2 visitors at the property at
any one time who must depart by 11pm. This condition
may only be varied by express written permission of
the Owner, obtained in advance.
in and out times:
Check in after 3.00p.m. –
Hirer must let
the Owner know of late arrival
or delays on departure.
Orchard View and Hazel Copse Cottages are both Non
No pets allowed.
and Personal Sound Equipment:
Only played inside the cottage and not audible outside
Wet Suits, Diving Equipment, Sailing and Watersport
Are the responsibility of the Hirer.
Must not be
taken into or dried anywhere inside the cottages and
must be stored responsibly outside so as not to cause
damage or injury to others or property outside and are
left outside at owners risk.
Bikes and Hirers Outside play equipment:
Are the responsibility of the Hirer. Are not to
be brought inside the cottage. To be left outside the
cottage responsibly located so as not to cause damage
or injury to others or property outside, and are left
outside at owners risk.
Nothing to be hung from the wooden beams in the
cottages or used in any way as exercise/play
will be made upon receipt of full payment together
with acknowledgement and agreement at time of booking
to these Terms and Conditions. by the hirer who must
be over 18 years of age and will be responsible for
all the persons who will occupy the property during
the period booked by the Hirer.
cancellation must be advised by telephone and
confirmed in writing by recorded delivery post to the
the Hirer finds it necessary to cancel the holiday the
Hirer is still liable for the full cost of the
holiday. We therefore strongly recommend that
the Hirer take out a Holiday Cancellation Insurance
the event of the Hirer cancelling the cottage booking
and having no insurance provision or the policy does
not cover the Hirers reason for cancelling the Hirer
must still pay the full cost of the holiday to the
Owner. In such cases the Owner will make
every effort to re–let the property for the period
booked by he Hirer. If successful, a refund
of monies will be paid excluding booking fees
and will incur a 25% administration charge.
Deductions will also be made if the rebooking is
subject to any promotional price reduction,
advertising costs, or if it is booked for a shorter
period. The application of such is the sole
discretion of the Owner. If the Owner is unable
to re-let the property then as stated above the Hirer
will be liable for the full cost of the holiday.
payment has been received and confirmation issued any
subsequent changes to the cottage booking at the
Hirers request cannot be considered. Holiday
properties and dates are non-transferable.
Owner reserves the right to refuse any booking and the
right to cancel any booking already made In the event
of the property not being available through events
beyond their control e.g.. Fire, Flood or other
disaster. The Owner will notify the Hirer as soon as
possible and offer a full refund. Owner
liability is limited to the rents received. The
Owner shall not be under any other Liability.
the Holidaymaker fails to observe any of the
conditions, the Owner or his Agent will have the right
to require the Holidaymaker to vacate the property at
once without any recompense.
you for taking the time to read through these Terms